OFFER: Save 20% with voucher code: NEW2026 ***

Reparatur Kristallgläser abschleifen

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Click on the + for details and then tick the box if you wish to book an additional service.

The service fee covers the secure packaging of your glasses prior to dispatch. This fee is independent of the number of glasses. We will also send you a parcel label, which allows you to send us glasses or vases in a box weighing up to 30 kg via DHL / insured up to a goods value of 500 euros free of charge. Are you dropping off your glasses at our location and picking them up yourself from our factory outlet in Arnstadt (Thuringia)? In this case, we will waive the service fee and you will save €18.00.
Don’t have any packaging materials? No problem. Select this option and we’ll send you a shipping box in advance, complete with polystyrene and bubble wrap.
This surcharge applies if you send us vases, bowls or jugs for polishing. As the size of vases and bowls varies, and the thickness of drinking glasses differs, more time is required for restoration.
If you wish to have a broken stem or base repaired, this additional option is required. The damaged stem or base should be sent in with the item. This applies to glasses as well as bowls and vases.
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Product number: REP-6020
  • The benefits of choosing ARNSTADT KRISTALL:
  • Direkt vom Hersteller
  • Handmade in Germany³
  • Versandkostenfrei ab 50,00 Euro (DE)
  • weltweiter Versand
  • sichere Zahlung / SSL Verschlüsselung
  • Käufer- und Datenschutz

ARNSTADT KRISTALL REDISCOVER 2026

With the Voucher code: NEW2026 SAVE an extra20% on your first purchase, including items from the sale collection. Enter the voucher code in the designated field in your basket or at checkout. Exclusions apply Sale items, repairs, customisable products, as well as products from the categories #PLOPP , HoReCa and Vouchers. Valid from 01 June 2026 to 30 June 2026 ! Cannot be redeemed retrospectively or for orders placed by email or telephone.

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Handmade in Germany

Unique, one-of-a-kind pieces are made from the highest quality crystal glass using elaborate handcrafting techniques "Made in Germany". With each product you acquire pure craftsmanship in a unique quality and an incomparable shine. Convince yourself of Arnstadt Crystal, convince yourself of our quality.

Manufacturer: Arnstadt Kristall GmbH
address: Bierweg 27, 99310 Arnstadt, Thüringen, Germany
E-Mail: verkauf@arnstadtkristall-shop.de Tel. 0049 (0) 3628 - 66 00 33

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Product information "Reparatur Kristallgläser abschleifen"

Ablauf für das Abschleifen Ihrer Kristallgläser

1.) wählen Sie die Anzahl der zu reparierenden Gläser und packen diese in den Warenkorb

2.) Haken Sie die Service-Pauschale an, falls Sie die Gläser nicht persönlich vorbei bringen

3.) Bezahlen Sie an der Kasse den Vorgang mit einer frei wählbaren Zahlungsart

4.) Sie erhalten innerhalb von 24h eine Anleitung und einen kostenlosen DHL-Einsendeschein

5.) Wir reparieren und reinigen Ihre Gläser sorgfältig

6.) Sie erhalten Ihre Gläser per DHL in einem gepolstertem Paket zurück

Weitere Informationen zum Kristallgläser abschleifen

Häufige Fragen zum Abschleifen von Gläsern


Wie lange dauert das Abschleifen von der Einsendung an?

Ca. 1 - 4 Wochen ! Da wir hier mit Ihren Schätzen arbeiten, sind wir besonders vorsichtig
und arbeiten in Ruhe ohne Zeitdruck.

Welche Gläser können Sie abschleifen?
Grundsätzlich alle Trinkgläser, Karaffen und Glasobjekte (Vasen & Schalen), die einen gerade Rand haben.

Wieviel Rand können Sie abschleifen?
In den meisten Fällen sind kleine Kanten oder Sprünge im Glas vorhanden. Diese können durch Abschleifen von 2-4mm entfernt werden. Bei größeren Beschädigungen wird das Glas abgesägt und anschiessend glatt geschlieffen. So sind auch Kerben bis 15mm möglich.


Kann beim Abschleifen ein Glas zerspringen?
Ja. Da jedes Glas eine unterschiedliche Dichte und Spannung aufweist, sind wir besonders vorsichtig.
Jedoch kann es immer passieren, das ein Glas dabei zu Bruch geht.

Wer haftet bei Glasbruch bei Abschleifen?
Sie als Kunde tragen weiterhin das Risiko, allerdings ist die Quote bei der etwas passiert im
Jahresdurchschnitt 3 von 100.

Wenn Sie weitere Fragen zum Abschleifen Ihrer Gläser haben, schreiben Sie uns einfach über das
Kontaktformular. Wir werden schnellstmöglich antworten.

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Cleaning crystal glasses properly is particularly important with such high-quality products if you want to enjoy your glasses for a long time. Many people clean crystal glass as they would ordinary glass and are surprised to find that their glasses have become ‘dull’ or are showing the first signs of streaks. Yet it is not that difficult if you follow a few simple tips and clean them properly.

This is NOT how you should clean crystal glass!

Before we start with the practical tips for cleaning crystal glasses, here are two very important recommendations that you should definitely follow.

  1. Never put crystal glasses in the dishwasher .
    Dishwasher tablets and dishwasher salt cause permanent damage to the surface of crystal glass.
    High-quality gold finishes or platinum rims are just as likely to be damaged in the dishwasher
  2. Dry dust cloths are also not recommended and are unsuitable for cleaning crystal glasses
    Tiny dust particles, combined with the duster, act like sandpaper.
    They scratch the surface and the shine is gone for good.

How to clean crystal glass properly

When you purchase our products, you will receive further product-specific instructions on proper cleaning in addition to the cleaning recommendations listed here.

  1. Use a soft sponge with a fine surface
  2. Dilute pH-neutral washing-up liquid with lukewarm water
  3. Clean crystal glass with gentle circular movements using a sponge
  4. Dry the glasses with a dust-free cloth 

Expert tips for cleaning crystal glass

As a crystal manufacturer, we are confident in our products and use them ourselves. This makes it all the more important that we clean them properly at home. Our professional tips are the result of many years of experience and have now proven their worth not only online.

  1. Pro tip: Carafes and jugs should be rinsed with lukewarm water immediately after use to prevent drink residues from sticking to the inside of the glass

  2. Pro tip: The tannins found in wine and wine-based drinks tend to stick stubbornly to crystal glasses. To clean them, carefully pour lukewarm water diluted with a little vinegar into the glasses, leave it to soak in briefly, then rinse it out with water. We also recommend using dust-free cloths for drying.

  3. Pro tip: There are so-called decanter dryers available for thorough drying of decanters and carafes. Here, the decanters and carafes are placed upside down, allowing the inside to drain and dry.

  4. Pro tip: For gold and platinum finishes, which are a hallmark of ARNSTADT KRISTALL, we recommend special gold cleaners, gold cleaning cloths or platinum cleaners.

Additional tip for storing crystal glasses: Do not stack crystal glasses! This could also cause them to become scratched. In our product details, we will gradually start to specify the diameter as well as the height of the glasses. This will allow you to place them side by side in the cupboard without causing any damage.

With these numerous tips on cleaning crystal glasses, you should be able to enjoy them for a long time to come. We hope this has been helpful.

NEW: We clean your glasses at the Arnstadt Kristall factory > Details <

30-day exchange guarantee


In accordance with these terms, we grant you a 30-day exchange guarantee.


There are often situations where the digital details of a product (image, description, etc.) are not sufficient to make a final purchasing decision. Even if you have given something as a gift and have not quite hit the mark with the recipient’s taste, our exchange guarantee applies.

Terms and conditions of the exchange guarantee:

1.) The exchange guarantee is provided voluntarily by Arnstadt Kristall and is not a legal requirement
2.) The exchange guarantee is valid from the date of dispatch of your order / the product(s) to be exchanged
3.) Individual items or all items in an order may be exchanged
4.) Customised products are excluded from the exchange guarantee
5.) The exchange guarantee applies to products of equal or higher value
6.) No refund of the price difference will be made under the exchange guarantee.
7.) The buyer must specify products of the same “total” value for the exchange.
8.) Any discounts applied will also be applied to the new products
9.) Arnstadt Kristall will cover the shipping costs for both the return and the replacement shipment
10.) Alternatively, the statutory right of withdrawal remains available (please apply separately!)

To exercise the exchange guarantee, simply send an email to verkauf@arnstadtkristall-shop.de or a message via the contact form. Please let us know straight away which products you would like us to send you in exchange. 100% 

Would you like to personalise this product? 

In principle, we can personalise any product, provided there is space for your request. Whether it’s a logo, coat of arms or motif, or simply text, e.g. a name, a date of birth or a saying. Almost anything is possible. 

Legal notice: please note that we do not verify whether you hold the image and/or usage rights. By submitting your customisation request, you indemnify us against any claims by third parties. 

Procedure: Check whether your desired item is on this list: Items available for engraving. Then follow the steps for personalised engraving.

If this item is not yet listed, please send us an email (or use the contact form) or give us a call. We will try to add the desired item to the list of items available for engraving on the same day.



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